At Outdoor Toys, we aim to provide reliable and efficient shipping services for our customers. Please read our Shipping Policy to understand how we process and deliver orders.
1. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order has been dispatched.
2. Shipping Rates & Delivery Time
We currently ship within the United Kingdom. Shipping options include:
- Standard Shipping (3-5 business days) –£00
- Express Shipping (1-2 business days) – £15
Note: Delivery times are estimates and may vary due to external factors such as carrier delays or weather conditions.
3. International Shipping
We currently do not offer international shipping. Stay tuned for future updates!
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this to track your package in real time.
5. Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact us at admin@outdoorstoys.store.
- We are not responsible for lost packages due to incorrect addresses provided by the customer.
6. Damaged or Missing Items
- If your package arrives damaged or items are missing, please notify us within 48 hours of delivery with photos of the issue.
- We will work with you to replace or refund the affected items.
7. Contact Information
For any shipping-related inquiries, please contact us at:
- Email: admin@outdoorstoys.store
- Phone: 0141 649 5500
- Address: 162 Battlefield Rd, Glasgow G42 9JT
By placing an order on our Site, you agree to the terms outlined in this Shipping Policy.